All Systems Operational
Main Site Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 19, 2017

No incidents reported today.

Aug 18, 2017

No incidents reported.

Aug 17, 2017
Resolved - This incident has been resolved. The details are as follows:

* A total of three teams (accounts) were affected.
* For the time span between 19:24 and 20:07 UTC, searches on those accounts returned incomplete data. For most affected accounts, approximately 20% of data would have been ommitted.
* For the time span between 19:24 and 20:00 UTC, the same fraction of uploaded data is permanently lost.

For more information, please contact support@scalyr.com
Aug 17, 23:29 UTC
Update - Query and account availability issues should now be resolved.
Aug 17, 22:05 UTC
Investigating - We are investigating issues relating to account availability in our EU data centers.
Aug 17, 21:54 UTC
Resolved - This incident has been resolved. A summary of the impact:

* A total of nine teams (accounts) were affected.
* For a few minutes at the beginning of the incident, searches on those accounts failed. Only a few total searches were affected.
* For approximately two hours, searches on those accounts returned incomplete data. For accounts with large data volume, approximately 2% of data would have been omitted. For smaller accounts, a larger percentage of data may have been omitted.
* For the time span 22:40 - 22:50 UTC, the same fraction of data (2% or more) is permanently lost.

If you have any questions, please contact us at support@scalyr.com.
Aug 17, 01:44 UTC
Update - Queries should now be succeeding for all accounts. Some data for some accounts generated within the last day may be missing.
Aug 16, 23:02 UTC
Investigating - We are currently investigating an issue that is causing queries to fail and data to be missing for a small percentage of accounts. We expect to resolve the query failing issue shortly.
Aug 16, 22:56 UTC
Aug 15, 2017

No incidents reported.

Aug 14, 2017

No incidents reported.

Aug 13, 2017

No incidents reported.

Aug 12, 2017

No incidents reported.

Aug 11, 2017

No incidents reported.

Aug 10, 2017

No incidents reported.

Aug 9, 2017

No incidents reported.

Aug 8, 2017

No incidents reported.

Aug 7, 2017

No incidents reported.

Aug 6, 2017

No incidents reported.

Aug 5, 2017

No incidents reported.