Ingestion delay and query failures for a subset of US customers for www.scalyr.com

Incident Report for DataSet

Resolved

We have identified root cause and resolved the original issue causing ingestion delay. We will be removing the mitigations we put in place once we have observed the issue to not reoccur. In parallel we are working on a code fix to ensure this does not happen again.

Posted Jun 11, 2019 - 16:27 UTC

Update

We have put in place mitigations for ingestion disruption while we continue to identify the root cause. All ingestion should be fully operational now.

Posted Jun 11, 2019 - 16:01 UTC

Investigating

We are currently investigating a report of ingestion being delayed along with query failures for a subset of US customers

Posted Jun 11, 2019 - 15:22 UTC

This incident affected: Main Site.