Some services unavailable in US

Incident Report for DataSet

Resolved

This incident has been resolved. It was due to upstream dependency (AWS RDS) that triggered a failure in our system. We are evaluating several approaches to eliminate or minimize the impact when this recurs in the future.

Posted Apr 15, 2021 - 00:41 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 15, 2021 - 00:08 UTC

Investigating

We are currently investigating login failures and UI timeouts for some customers in the US cluster

Posted Apr 14, 2021 - 22:46 UTC