Alerts not being sent for some US customers

Incident Report for DataSet

Resolved

This incident has been resolved.

Posted Jul 22, 2022 - 00:56 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 22, 2022 - 00:22 UTC

Update

We are continuing to investigate this issue.

Posted Jul 21, 2022 - 21:07 UTC

Investigating

Some alert notifications have not been sending from the US cluster since Wednesday 20 July. We have identified the issue and will be deploying a fix shortly.

Posted Jul 21, 2022 - 20:43 UTC