Missing logs from some older Agents

Incident Report for DataSet

Resolved

Certain older Agent installations were unexpectedly affected by a new scalyr.com wildcard certificate deployed on September 29. Specifically, environments using a Scalyr Agent prior to 2.1.33 (August 17, 2022) and Python prior to 2.7.9 (December 14, 2014). DataSet will stop receiving logs relayed by affected agents. Customers are advised to upgrade to the latest version of the Scalyr Agent, or at least version 2.1.33. Please contact support@dataset.com for further assistance.

Posted Sep 29, 2023 - 19:00 UTC