SSO Login Failure for Accounts in app.eu.scalyr.com, app.dataset.com, and app.eu.dataset.com

Incident Report for DataSet

Resolved

Between 4:05 PM and 7:16 PM UTC, some DataSet customers may have experienced intermittent issues logging into the UI via SSO.

This incident was limited strictly to the login interface; data ingestion and query capabilities were not impacted and remained fully operational throughout the event. Our engineering team has successfully mitigated the issue via a system rollback, and all SSO login services have been fully restored.

Posted Apr 23, 2026 - 16:00 UTC