Query timeouts and slowness on app.scalyr.com and app.dataset.com

Incident Report for DataSet

Resolved

This incident has been resolved.
Posted Sep 10, 2024 - 18:23 UTC

Monitoring

All query servers were restarted and query performance is back to normal
Posted Sep 10, 2024 - 18:12 UTC

Identified

The correct build of the query servers failed to initialize, leading to performance issues with query execution. The root cause has been identified and the problem has been mitigated for users on app.scalyr.com. The recovery is still in progress for users on app.dataset.com
Posted Sep 10, 2024 - 17:41 UTC