Intermittent query timeouts and slow UI response for some US customers

Incident Report for DataSet

Resolved

This incident has been resolved.

Posted Oct 16, 2020 - 23:28 UTC

Monitoring

Two nodes were taken out of service but continued to advertise themselves as available, leading to increased query latency for some queries. A fix has been put into place and we are continuing to monitor.

Posted Oct 16, 2020 - 22:29 UTC

Investigating

We are currently investigating reports of intermittent query timeouts, slow UI responses, and related errors.

Posted Oct 16, 2020 - 21:24 UTC

This incident affected: Main Site.